Alcatel Basic Installation Pack. This service includes the deployment of the SoftPanel (WBM, Softpanel and Agent Desktop) Solution in the different contact Center environment (standard, Premium, Genesys). This Service includes the installation as well as the coaching. The price is fixed and travel and expenses are included with this service. Please refer to the document DSD for more information on the working hours.
Basic Installation Pack. This service includes the deployment of the SoftPanel (WBM, Softpanel and Agent Desktop) Solution in the different contact Center environment (standard, Premium, Genesys). This Service includes the installation as well as the coaching. The price is fixed and travel and expenses are included with this service. Please refer to the document DSD for more information on the working hours.